When browsing the Travels&Wines website (www.travelsandwines.eu), some personal data may be processed.

We are committed to the security of your personal data, and in this document, we will help you, the user, understand our practices regarding data protection, including a description of what information is collected, how it is used, and shared.

Whenever you provide personal information, we will handle that information in accordance with this Policy. At all times, we strive to keep your data accurate and secure.

WE RECOMMEND THAT THIS DOCUMENT BE READ CAREFULLY. IT DESCRIBES HOW PERSONAL INFORMATION PROVIDED BY YOU TO ACCESS OUR WEBSITE AND USE OUR SERVICES IS HANDLED.  

BY READING THE TEXT BELOW AND CLICKING “I READ AND ACCEPT”, YOU AFFIRM THAT YOU ARE AWARE AND UNDERSTAND THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, AND YOU CONSENT TO AGREE TO THESE CONDITIONS FREELY AND VOLUNTARILY.

Last Modified:

October 06, 2020.

CONTACT US

You can contact us on our website www.travelsandwines.eu, by phone at +39 347300 3289, or by sending an email to info@travelsandwines.eu . Our response time is within 2 (two) business days.

WHAT TYPE OF INFORMATION IS COLLECTED ON OUR WEBSITE 

We collect certain information when the user, holder of personal data, accesses our website or uses the forms in the website sections. This information is crucial to maintaining an open channel of communication with quick and accurate responses to the user. 

The collection will occur directly when the user themselves make use of the methods below:

• Forms:  when contacting us through the website, we will collect certain personal data, such as name, email and contact telephone number. When filling out the form, we may contact the user to gather additional information required to fulfill the submitted request.
• Location and navigation information:  Depending on the services used on our website and the settings of your device (smartphone), we may collect your location, either precisely or approximately, using GPS data, IP address or WiFi.

We retain your data for as long as necessary to provide our services, send proposals, offers, or newsletters, and promote our partnerships. In the event of unsuccessful email delivery, your data will remain stored on database servers with protective systems (firewall) until the purpose for which they were collected is fulfilled.

And indirectly, data collection occurs automatically through navigation cookies, third-party tools such as Google Analytics and similar, or third-party plug-ins that operate from the user’s own browser.

Cookies are addressed in a separate section of our Privacy Policy, and we inform you that users have the right to restrict access to cookies or browse anonymously by configuring their browser themselves. However, we do not rule out that this option may result in some inconsistencies in the functionality of the website or blog, leading to unsatisfactory navigation.

Generally, plug-ins are attached to the website or blog developed using WordPress technology. It is not possible for us to identify the user who owns the data due to the privacy protection characteristics of the internet. The collection of data automatically takes place through an anonymous user code, access IP, type of device used for navigation, date and time of navigation, country of origin, and other general information, which are processed in the website analysis reports.

Additionally, search engines (e.g. Google) and social networks (e.g. Facebook, Instagram or similar) may provide plug-ins tools that connect to the website to generate information through cookies and display related ads. The fact that a user is impacted by ads related to the same products or services does not indicate identification.

WHY THIS INFORMATION IS COLLECTED 

The personal data, as defined by legislation, that are processed due to direct provision by the user, the data subject, enable swift and effective communication with us, always striving for the best possible assistance in the shortest time, and enhancing the experience and utilization of the various services offered by our company.

HOW THE INFORMATION IS USED

We use the collected information for specific purposes, which include providing services, facilitating communication, and promoting events and partnerships conducted by our company. We also send newsletters and marketing emails to registered users based on the provided data with their consent.

We do not process data related to crimes, criminal organizations or terrorism. Personal data submitted by individuals under the age of 18 are also not processed without the consent of their guardian.  Any such data that might come into our possession will be promptly deleted.

INFORMATION SHARING 

Except in relation to cookies, the details of which you can find in the dedicated section, we do not share your data with third parties, except for our information storage partners (server owners) or in the case of a legal obligation or court order. Any deviation from this standard will always be transparent and for specific pre-communicated purposes.

However, for the purpose of sending newsletters or business communication, as mentioned above, we occasionally input collected data into dispatch tools (e.g., Dinamize, SharpSpring or other similar ones) that we might adopt for the same purpose.

Furthermore, the hosting of the website and tools takes place in data centres outside Brazil, with global providers of this kind of service.

Please remember that when you use a link to navigate from our website to another website or request a service from a third-party provider, our Policy no longer applies. Your browsing and interaction on any other website, or your transactions with any other third-party service provider, are subject to the rules and policies of the respective third-party service provider or website. We do not monitor, control or endorse the information collection or privacy practices of third parties. We encourage you to familiarize yourself with the privacy practices of any websites you visit or the third-party service providers you deal with, and to contact them if you have any questions about their respective privacy policies and practices. This Policy solely applies to the data collected by us through our website or services and does not apply to those third-party websites and service providers.

DATA SUBJECT RIGHTS 

You can always request confirmation of the processing of your data, correction, or removal/deletion of your personal data and information, report any misuse, or exercise any right provided under Law n. 13.709/2018 (General Data Protection Regulation) by contacting us at info@travelsandwines.eu . Our response time is within 2 (two) business days.

In case of legal obligations, regulations, protection of potential future legal actions, or for the maintenance and continuation of the services offered, your personal data will not be deleted, and processing will be maintained according to these legal grounds as outlined and for the purposes stated in this Privacy Policy and other supplementary documents.

The user agrees that the collection, storage, use, and sharing of personal data have been carried out in perfect alignment with the legal bases set out in Articles 7 and 11 of Law n. 13,709/20018, having provided informed, free, unequivocal, and specific consent for the data that may be subject to processing. The user also acknowledges that the principles of purpose, adequacy, necessity, free access, quality, transparency, security, prevention and non-discrimination have been observed (Art. 6, Law n. 13.709/2018).

INFORMATION SECURITY

We are always concerned about the security of our clients and website users. Our information is stored on servers operated by companies equally committed to security, employing redundancy and cloud storage, and utilizing advanced technology and information protection measures.

Only authorized individuals have access to the personal data processed by us, ensuring the privacy of data subjects’ information.

While no technology is fool proof and cannot prevent 100% of attacks or unauthorized access, in the unlikely event of a data breach or violation of data subjects’ privacy, we will communicate promptly about the affected data and all the measures we have taken to rectify any potential harm.

COOKIES AND SIMILAR TECHNOLOGIES

Our website employs cookies (*) from PHP to those provided by Google Analytics to track visitor interactions, potentially storing information such as the time of the current visit, whether the visitor has been to the website before, or if there was any referral for accessing our website.

*Cookie: a file placed on your computer to track movements within the website, such as page and ads visits. Cookies do not store personal information unless you have provided it, and they do not collect information stored on your computer.

Browsers do not share cookies across domains.

We also use the Google Analytics tool to evaluate the audience of our website and consistently enhance the content offering for our users and clients. This tool has its own General Conditions of Use and Privacy Policy , accessible by clicking on the link above.

Additionally, we use PHP cookies by default, created as a unique user session identifier, used to identify whether a user returns to our website and/or by which means they were directed to our website.

We do not exclude the indirect creation of cookies due to third-party services made available through our website, for the automatic collection of general browsing information, aiming to improve and enhance the user experience on our website.

You may choose not to provide cookies at any time by disabling the respective function in your browser. However, please be aware that by doing so, the services provided to the user may not present all their functionalities.

PRIVACY POLICY UPDATE

We may, at any time and periodically as needed, modify this privacy policy to accommodate legislative changes, regulatory requirements, or operational needs. In case the change is substantial, both the old and the updated versions will be available on the website for comparison.